Frequently Asked Questions
It's an automated scheduling service that lets your customer book an appointment in seconds using only WhatsApp. It's an assistant bot that responds on your behalf, offering the available time slots and confirming the appointment autonomously, any time of day or night, saving you precious time.
Yes! We offer a trial period for every user who signs up on the platform.
No. Our assistant is built for people who don't have the time or technical know-how. It's very simple: just connect your WhatsApp account, set up your schedule details, and your customers can already book any appointment automatically while you focus on delivering your services.
The customer sends a message to your WhatsApp containing a word that triggers the bot. The assistant replies with the available time slots and interacts with the customer. They pick a time and that's it! The appointment is confirmed in seconds. Customers can also cancel and reschedule, all automatically.
Yes. All you need is an active WhatsApp account and to connect the assistant (bot) to your conversations. Agenda Expressa is aimed at small businesses that provide appointment-based services, so we've cut out any bureaucracy and costs for you.
No. Everything runs on the same WhatsApp account you already use to talk to your customers. You don't need a business account, and the bot doesn't lock you out of your conversations - you stay in control the whole time.
Meta's (Facebook's) policies are strict when it comes to sending SPAM (mass messaging). We don't use that approach. Our bot only interacts in a conversation started by the customer, replying on your behalf - in other words, using your WhatsApp account appropriately - so there's no risk of a block.
No. Our service includes the infrastructure needed to keep the web session connected so the bot can work. The device with your WhatsApp account needs to stay online - in other words, just keep using your WhatsApp normally.
Just open WhatsApp on your phone and disconnect the session linked to Agenda Expressa.
Our system uses a WhatsApp web session on a server to integrate our scheduling bot. We don't use the official API, since it would involve high costs and very long approval processes for someone who just wants to provide their services with more quality. Technically, it works like a standard WhatsApp web browser access, but our platform handles all the automation to save you time and money.